At WelcomeMart21, we strive to provide you with a smooth and reliable shopping experience. Please review our shipping policy below:
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive an email notification once your order has been shipped.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary depending on your location and selected shipping method. Standard shipping typically takes 3–7 business days.
Expedited shipping options may be available at an additional cost.
Once your order has shipped, you will receive an email with a tracking number.
Tracking information may take up to 24 hours to update.
We currently ship to addresses within United States (Exclude Alaska and Hawai)
Please ensure your shipping address is accurate to avoid delays or misdeliveries.
While we do our best to ensure timely delivery, WelcomeMart21 is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
If your package is lost or significantly delayed, please contact us at shop@welcomemart21.com and we will assist you in resolving the issue.
If your order arrives damaged, please email us within 48 hours at shop@welcomecart21.com with photos of the damaged product and packaging. We will work with you to arrange a replacement or refund.
For any questions regarding shipping, please contact us at:
📧 shop@welcomemart21.com